Bilingual Provider Relations Representative – Express Scripts Canada, Multiple Locations, Canada
Location: Calgary, AB | Company: Cigna
Express Scripts Canada, part of The Cigna Group, is hiring a Bilingual Provider Relations Representative for a full-time hybrid role available in Mississauga, Ontario and Montreal, Quebec. This position supports provider communications, administrative coordination, and service quality within a healthcare benefits environment.
ABOUT THE JOB
The Bilingual Provider Relations Representative role focuses on supporting healthcare providers, maintaining accurate administrative records, and helping resolve service-related inquiries in both English and French. The successful candidate will work with internal teams and external providers to support smooth communication, accurate documentation, and efficient provider service operations.
KEY RESPONSIBILITIES
- Support provider relations activities and administrative tasks.
- Communicate with healthcare providers and internal teams in English and French.
- Respond to provider inquiries and help resolve service-related issues.
- Maintain accurate records, documentation, and provider information.
- Assist with reporting, follow-ups, and workflow coordination.
- Support process improvements and service quality standards.
- Follow privacy, compliance, and company procedures in all communications.
WHY WORK HERE?
Working with Express Scripts Canada and The Cigna Group may include competitive compensation, hybrid work opportunities, professional development programs, collaborative teams, wellness resources, and employee support programs depending on eligibility.
HOW TO APPLY FOR THIS POSITION
Interested candidates can apply directly through the official The Cigna Group careers website using the button above.
SHARE THIS JOB
Share this opportunity with anyone looking for bilingual provider relations, healthcare administration, or hybrid customer support roles in Canada.