Senior Technical Program Management – Microsoft, Vancouver, BC

What This Technical Program Management Role Involves

The position sits within Fabric ACE, a specialized engineering and customer-escalation team focused on complex and business-critical issues across Microsoft Fabric and Power BI workloads. The role involves diagnosing escalated technical problems, working directly with customers and internal teams, and helping accelerate issue resolution through deep technical collaboration.

The successful candidate will also contribute to broader product and operational improvements by working with Product Group, Engineering, Support and Customer Advisory teams. The position combines technical troubleshooting, customer engagement, cross-functional coordination, knowledge sharing and continuous improvement.

Key Areas of Responsibility

The official posting identifies responsibilities across advanced technical support, Microsoft Fabric expertise, issue resolution, engineering collaboration and operational improvement.

What to Highlight When Applying

Candidates may want to clearly identify experience in engineering, technical program management, product development or data analysis, particularly where that work involved complex technical environments and cross-functional execution. Microsoft requires a bachelor’s degree plus at least four years of relevant experience, or equivalent experience, along with at least two years managing cross-functional or cross-team projects.

Experience troubleshooting Microsoft Fabric workloads, working with product engineering teams or supporting strategic customers may be especially relevant. Applicants with experience reading or writing code, creating technical documentation or developing product demonstrations can also make that background easy to identify, as these capabilities are included among Microsoft’s preferred qualifications.

Skills to Highlight When Applying

Based on the responsibilities and qualifications in the posting, these capabilities may be particularly relevant when preparing an application.

Qualifications, Work Arrangement and Compensation

The minimum qualification is a bachelor’s degree plus four or more years of experience in engineering, product or technical program management, data analysis or product development, or equivalent experience. Candidates must also have at least two years of experience managing cross-functional or cross-team projects. Preferred qualifications include eight or more years of relevant experience, six or more years managing cross-functional projects, at least one year reading or writing code, and deep knowledge of at least two Microsoft Fabric workloads.

This is a full-time role based in Vancouver with one day per week in the office and less than 25% travel. The published Canadian base salary range for Technical Program Management IC4 is CAD $114,400 to $203,900 per year. The position also requires successful completion of the Microsoft Cloud background check upon hire or transfer and every two years thereafter.