Assistant Team Leader – Dollarama, London, ON
Location: London, ON | Company: Dollarama
Dollarama is hiring an Assistant Team Leader at its 3075 Wonderland Road South location in London, Ontario. Full-time and part-time positions are available for candidates with retail experience who can support store operations, employees and customer service.
This supervisory retail role combines practical store duties with team coordination and Manager on Duty responsibilities. Employees may assist with merchandise deliveries, shelf replenishment, cash procedures, opening and closing routines, employee breaks and the completion of daily operational priorities.
About This Assistant Team Leader Position
The Assistant Team Leader supports Dollarama’s management team in overseeing daily activities and helping employees complete their assigned work safely and efficiently. When other managers are unavailable, the employee may act as Manager on Duty and provide direction across the store.
The official posting lists an hourly wage ranging from $18.10 to $18.60, depending on experience. Both full-time and part-time permanent opportunities are available, with flexible availability required for daytime, evening and weekend shifts.
Key Areas of Responsibility
Daily duties combine employee supervision, merchandise handling, customer support and store procedures. The position requires someone who can contribute directly to retail tasks while also helping the management team coordinate the shift.
Store Operations Support
Assist the management team with daily store activities, employee assignments and the operational priorities required during each shift.
Merchandise Receiving
Help box and unbox daily shipments so products can move efficiently from receiving areas to the sales floor.
Shelf Replenishment
Stock merchandise according to Dollarama’s presentation standards and help keep commonly purchased products available to customers.
Customer Support
Provide practical customer service, answer questions and assist with resolving concerns that arise during store operations.
Manager on Duty Tasks
Help coordinate employee breaks, record attendance and ensure that assigned responsibilities are completed during the shift.
Opening and Closing Duties
Support cash management procedures and complete store opening or closing responsibilities when assigned by the management team.
Experience and Availability Requirements
Dollarama is seeking candidates with approximately one year of relevant retail experience and about one year of previous supervisory experience. This background can help applicants understand store routines while providing effective direction to other employees.
Candidates must have flexible availability for daytime, evening and weekend shifts. They should also be comfortable multitasking, organizing their time and responding to changing priorities in a busy, high-volume discount retail environment.
Skills That May Help Candidates Succeed
Assistant Team Leaders need practical retail knowledge as well as the communication and organizational skills required to support employees. The following abilities may help candidates handle the position effectively.
The ability to guide employees while remaining cooperative and approachable supports productive daily store operations.
Strong organizational habits help employees coordinate breaks, attendance, merchandise tasks and other operational priorities.
Clear interpersonal communication is useful when assigning work, explaining procedures and assisting customers or employees.
A customer-focused approach helps maintain a positive shopping experience and supports the practical resolution of store concerns.
The role requires candidates to balance employee support, cash procedures, merchandise handling and store presentation throughout the shift.
Working at the Wonderland Road Store
Dollarama stores carry everyday consumer products, seasonal items and general merchandise at fixed price points. Assistant Team Leaders help maintain product availability and an organized store while contributing to customer service and employee coordination.
The employer lists weekly pay, paid vacation and birthday leave, a retirement plan and opportunities for career growth among the available benefits. Eligibility and specific conditions may depend on employment status and applicable company requirements.
How to Apply
Candidates can begin the application process through Dollarama’s official careers page for the Assistant Team Leader opening in London. The application is completed through the employer’s mobile recruitment platform.
Applicants should review the current requirements, confirm their schedule availability and prepare accurate information about their retail and supervisory experience. Joblyz does not collect applications and is not involved in Dollarama’s hiring decisions.