Assistant Store Manager – Dollarama, Toronto, ON
Location: Toronto, ON | Company: Dollarama
Dollarama is hiring an Assistant Store Manager for its location at 20 Leslie Street in Toronto, Ontario. The position supports store leadership, employee coordination, customer service, merchandising and the completion of daily retail priorities.
This opportunity may appeal to candidates with retail experience who are ready to take on broader operational responsibilities. The Assistant Store Manager works alongside the Store Manager and store associates to help maintain an organized, efficient and customer-focused discount retail environment.
About This Dollarama Leadership Role
The Assistant Store Manager contributes to the day-to-day operation of the Toronto store by helping employees understand priorities and ensuring that essential tasks are completed. Responsibilities may shift throughout the day depending on customer traffic, product deliveries, staffing levels and merchandising needs.
Dollarama stores carry a wide selection of household goods, snacks, cleaning products, stationery, toys, seasonal items and general merchandise. Because inventory moves quickly, assistant managers help coordinate shelf replenishment, store presentation, customer support and routine operational procedures across the sales floor.
Key Areas of Responsibility
This position combines practical store work with team leadership. Assistant Store Managers may support employees directly, monitor store conditions and respond to issues that could affect customers, merchandise or daily operations.
Employee Support
Help store associates understand assignments, organize daily priorities and complete customer service, merchandising and store-maintenance tasks.
Sales Floor Oversight
Monitor aisles, shelves and displays to ensure that merchandise remains organized, accessible and suitable for customer shopping.
Customer Assistance
Respond to questions, help resolve routine concerns and support professional service throughout the store.
Merchandise Replenishment
Assist with unpacking products, restocking shelves and maintaining the flow of regular and seasonal merchandise.
Daily Procedures
Support opening, closing, cash-related and other operational routines according to the direction of the Store Manager.
Safety and Cleanliness
Help identify hazards, maintain orderly work areas and promote safe conditions for customers and store employees.
A Typical Day at the Leslie Street Store
A shift may begin with a review of staffing, merchandise priorities and operational tasks. The Assistant Store Manager may help assign duties, check the condition of the sales floor and ensure that team members have the information needed to begin their work. During busy periods, the position may also involve direct customer assistance and practical support across different store sections.
As merchandise is received and moved onto the sales floor, assistant managers may help coordinate product placement and shelf replenishment. They may also monitor store presentation, respond to customer concerns and adjust employee assignments when priorities change. The work requires regular communication and a willingness to remain involved in everyday store tasks.
Skills That May Help Candidates Succeed
The official location page does not list every qualification for this opening. However, candidates applying for an assistant management position generally benefit from retail knowledge, dependable communication and the ability to organize several responsibilities at the same time.
Clear communication helps employees understand expectations, coordinate responsibilities and respond effectively when store priorities change.
Previous experience with customer service, merchandising, stocking or cash procedures may help candidates adjust to the position.
The ability to organize tasks can support the timely completion of replenishment, customer service and daily operational routines.
Assistant managers may need to address customer concerns, staffing challenges or changing store conditions in a practical manner.
Careful observation helps maintain organized merchandise, clean aisles, accurate procedures and a safe retail environment.
Who This Opportunity May Suit
This Dollarama position may suit retail supervisors, team leaders, key holders or experienced store associates who are prepared to assume additional responsibility. Candidates should be comfortable supporting employees while also remaining actively involved in customer service, merchandising and general store operations.
The role is based at 20 Leslie Street in Toronto, a busy retail market where employees may serve customers with varied shopping needs. Candidates who are adaptable, organized and able to communicate respectfully with both customers and colleagues may be well positioned for this type of work.
Working in a Value Retail Store
Dollarama operates a discount retail model centred on affordable products, efficient store routines and frequent merchandise replenishment. Assistant Store Managers help maintain consistency by connecting store leadership priorities with the practical duties completed by associates throughout each shift.
This is generally a hands-on position that may involve standing, moving through the store, checking displays and assisting in different operational areas. Salary, benefits, scheduling and employment conditions are not shown on the location page and should be reviewed through Dollarama’s official careers website before applying.
How to Apply
Interested candidates should use Dollarama’s official careers page for the 20 Leslie Street location. The employer’s website contains the application process and the most current information about position availability, qualifications and employment requirements.
Applicants may wish to prepare an updated résumé that highlights relevant experience in retail leadership, customer service, merchandising, inventory support, cash handling or employee coordination. Joblyz provides independent employment information and does not receive or evaluate applications.