Team Leader – Dollarama, Longueuil, QC
Location: Longueuil, QC | Company: Dollarama
Dollarama is hiring a full-time Team Leader in Longueuil, Quebec. This retail leadership position combines employee supervision, merchandising, customer service, inventory participation and responsibility for important daily store operations.
The opportunity is intended for candidates with at least one year of retail experience and a minimum of one year in team management. Dollarama lists a starting rate of $17.79 and is seeking applicants with strong leadership, communication and organizational skills who are interested in progressing within the company.
Leading the Store Team
The Team Leader supervises Store Associates and provides practical guidance and support throughout the workday. The position remains highly involved in hands-on retail operations, including shelf stocking, shipment handling, customer service and visual merchandising.
The role also includes Manager on Duty responsibilities. This means helping ensure employee breaks, time and attendance requirements are completed correctly, while supporting cash management and store opening and closing procedures when needed.
Key Areas of Responsibility
The Team Leader supports store management across several operational areas while helping employees maintain consistent customer service, merchandising and safety standards.
Team Supervision
Lead and supervise Store Associates while providing guidance and practical support throughout daily operations.
Merchandising and Stocking
Support shelf replenishment, store merchandising and the boxing and unboxing of daily shipments.
Manager on Duty Tasks
Help ensure employee breaks, time and attendance responsibilities are completed as part of daily store management.
Customer Service
Maintain strong customer service standards and address customer complaints or issues promptly and professionally.
Store Procedures
Perform cash management duties and assist with store opening and closing procedures whenever required.
Training and Evaluation
Participate in employee training and performance evaluations while supporting the continued development of store associates.
Experience and Availability Requirements
Dollarama requires a minimum of one year of experience in the retail industry and at least one year of experience in team management. Candidates should demonstrate good leadership and communication skills together with a proven ability to organize their time and manage competing priorities efficiently.
Open availability is required for day, evening and weekend shifts. The final work schedule will be determined according to store operational needs, and applicants should be comfortable working in a dynamic, fast-paced and high-volume retail environment.
Skills That May Help Candidates Succeed
This position requires a combination of practical retail experience and dependable leadership abilities to help employees and store operations remain organized throughout each shift.
The ability to supervise employees and provide clear guidance helps maintain productive daily operations.
Strong communication skills support effective teamwork and professional interactions with both employees and customers.
Organizing tasks efficiently helps balance staffing, merchandising, customer service and operational responsibilities.
Previous retail experience provides useful knowledge of stocking, inventory, merchandising and daily store procedures.
The ability to respond effectively to changing priorities is important in a high-volume discount retail environment.
Benefits and Career Development
Dollarama lists weekly pay, paid vacation, Birthday Leave, a retirement plan and opportunities for career growth among the benefits associated with this Team Leader opportunity. Candidates should confirm eligibility requirements and specific terms directly with the employer.
The employer is specifically seeking applicants with the ambition to progress within the company. This position provides exposure to employee supervision, merchandising, inventory, store opening and closing routines, customer issue resolution, staff training and performance evaluations.
How to Apply
Candidates interested in this full-time Team Leader position can begin the application process through Dollarama’s official careers page for store ID 394.
Applicants should make sure their application highlights their retail and team management experience, leadership ability, communication skills, open availability and capacity to work effectively in a busy retail environment. Candidates applying from a computer may be directed to continue through the AppyHere mobile application.