OMNI Customer Fulfillment Associate – Walmart, Richmond, BC
Location: Richmond, BC | Company: Walmart Store
Walmart Canada is hiring a permanent OMNI Customer Fulfillment Associate for its store at 9251 Alderbridge Way in Richmond, British Columbia. This retail position focuses on selecting, packing and preparing online customer orders accurately and efficiently.
The opportunity may suit candidates who are organized, physically active and comfortable moving between grocery, refrigerated and frozen sections. OMNI associates support Walmart’s online shopping service by choosing suitable products, checking order details and preparing purchases for pickup or delivery.
About This Online Fulfillment Position
The OMNI Customer Fulfillment Associate collects merchandise from different areas of the store based on customer orders. Each item must be checked carefully so the correct product, quantity and product code are included before the order is packed.
The position also involves inspecting product quality, completing labels and organizing totes efficiently. Associates must balance speed with accuracy while following Walmart’s food hygiene, equipment and workplace safety requirements.
Key Areas of Responsibility
Daily responsibilities combine product selection, quality control, packing, documentation and customer support. Associates help ensure each online order is prepared correctly and ready within the required timeframe.
Pick Customer Orders
Collect products from ambient, refrigerated and frozen areas while following order instructions and scheduled completion times.
Confirm Product Details
Verify item selections, quantities and product codes before packing to reduce missing or incorrect merchandise.
Inspect Product Quality
Select fresh and suitable merchandise while removing damaged, expired or otherwise unacceptable products from customer orders.
Pack Totes Efficiently
Arrange merchandise carefully to use tote space effectively while protecting fragile and temperature-sensitive products.
Complete Order Labels
Prepare pick slips, shipping labels and other required documentation accurately so orders can be identified and processed correctly.
Support Customers
Provide helpful assistance, respond to questions and work with other associates to resolve fulfillment concerns when needed.
Food Hygiene and Workplace Safety
Associates must follow food handling procedures when selecting grocery products and working in different temperature zones. Totes should be clean before use, spills must be addressed promptly and products should remain protected throughout the fulfillment process.
The role may also involve operating approved equipment and completing required safety checks. Maintaining a clean workspace and following equipment procedures helps protect customers, associates and merchandise.
Skills That May Help Candidates Succeed
This role requires a steady working pace, careful product selection and strong organization. The following abilities may help candidates perform effectively in Walmart’s online fulfillment department.
Careful review of products, quantities, labels and order instructions helps prevent picking and packing mistakes.
Organizing tasks and maintaining a consistent pace can help ensure orders are prepared within required pickup or delivery windows.
Recognizing fresh, undamaged and suitable merchandise is important when selecting products on behalf of customers.
The position involves standing, walking, bending and lifting items weighing up to 20 pounds and occasionally up to 50 pounds.
Clear communication with fulfillment and sales floor associates helps resolve order issues and maintain efficient store operations.
Schedule, Location and Starting Pay
Applicants should be open to working varied shifts based on store requirements, including mornings, afternoons, evenings, nights, weekends and holidays. The workload may increase during busy online shopping periods, requiring associates to remain focused and organized.
This permanent position is located at 9251 Alderbridge Way in Richmond. Walmart states that the minimum hourly rate starts at $18.40 and that disability-related accommodation will be provided to applicants and associates as required by law.
How to Apply
Candidates can apply through Walmart Canada’s official careers website. Applicants may wish to highlight experience involving online order fulfillment, grocery picking, retail stocking, inventory handling, customer service or other work requiring accuracy and physical activity.
Current Walmart associates should access Workday and use the internal Find Jobs report. External candidates can use the button below to review the complete employer posting and submit an application directly to Walmart.