Assistant Team Leader – Dollarama, Calgary, AB
Location: Calgary, AB | Company: Dollarama
Dollarama is hiring an Assistant Team Leader for its store at 232 8 Avenue SW in Calgary, Alberta. This position supports store leadership, employee coordination, customer service, merchandising and the completion of daily retail priorities.
The opportunity may suit experienced retail associates who are ready to accept additional responsibility while continuing to work directly on the sales floor. Assistant Team Leaders help employees stay organized and contribute to an efficient, clean and customer-focused discount retail environment.
About This Calgary Retail Leadership Role
The Assistant Team Leader works with store management to help coordinate employees and maintain consistent operations throughout each shift. The position may involve communicating priorities, checking the condition of the sales floor and providing practical assistance when customer traffic or merchandise demands increase.
Dollarama stores carry household goods, snacks, cleaning supplies, stationery, toys, seasonal merchandise and other everyday products. Frequent inventory movement means team leaders must help balance customer assistance, shelf replenishment, store presentation and operational procedures.
Key Areas of Responsibility
Daily duties may change depending on staffing, deliveries, customer volume and the priorities established by store management. Employees in this position remain actively involved in store tasks while helping associates work effectively.
Associate Support
Help communicate assignments, answer employee questions and support the completion of daily customer-service and merchandising duties.
Customer Assistance
Respond to customer questions, help locate products and assist with routine concerns in a professional manner.
Shelf Replenishment
Support the movement of merchandise from delivery or storage areas onto shelves and product displays.
Store Presentation
Monitor aisles, displays and merchandise placement to help maintain an organized shopping environment.
Operational Routines
Assist with opening, closing, cash-related and other daily procedures according to store-management direction.
Safety and Cleanliness
Help keep work areas orderly, identify potential hazards and maintain clear pathways for customers and employees.
What Candidates May Experience During a Shift
A shift may begin with a review of staffing, merchandise priorities and any tasks carried over from the previous operating period. The Assistant Team Leader may help organize assignments, check key areas of the store and ensure associates understand the work that requires immediate attention.
During busier periods, the position may involve direct customer assistance, shelf replenishment and support at the front of the store. When deliveries arrive or operational priorities change, Assistant Team Leaders may need to redirect employees and contribute personally to completing urgent tasks.
Skills That May Help Candidates Succeed
The official location page does not display a complete list of qualifications. Candidates interested in an Assistant Team Leader position generally benefit from practical retail experience, reliable communication and the ability to support several store priorities at once.
The ability to guide associates, communicate expectations and help maintain productive teamwork during each shift.
A respectful and helpful approach when answering questions, locating merchandise and responding to routine concerns.
Strong organizational habits support the effective coordination of employees, merchandise and operational tasks.
Retail priorities can change quickly, requiring employees to adjust assignments and provide support in different store areas.
Careful work helps maintain accurate procedures, orderly shelves, clean displays and safe store conditions.
Who This Opportunity May Suit
This position may appeal to experienced Store Associates, key holders or retail employees who are prepared to develop their leadership experience. Candidates should be comfortable helping colleagues while remaining actively involved in merchandising, customer service and routine store operations.
The opportunity is based at 232 8 Avenue SW in Calgary, within one of Alberta’s largest retail employment markets. Salary, benefits, working hours and other employment conditions are not listed on the store page and should be confirmed through Dollarama’s official careers website.
How to Apply
Candidates interested in this Assistant Team Leader position should visit Dollarama’s official careers page for the Calgary location. The employer’s website provides the application process and the most current information regarding availability and hiring requirements.
Applicants may wish to prepare an updated résumé highlighting experience in retail, customer service, merchandising, cash handling, inventory support or employee coordination. Applications are submitted directly to Dollarama and are not collected or reviewed by Joblyz.