Operations Supervisor – FedEx, Dartmouth, NS
Location: Dartmouth, NS | Company: FeDex
FedEx is hiring a full-time Operations Supervisor in Dartmouth, Nova Scotia, to lead station sort activities, guide Cargo Handlers and support safe, accurate and efficient package movement.
This regular frontline leadership position is based at 355 Wilkinson Avenue. The role may suit candidates with supervisory experience or a strong background in FedEx sort operations who can coordinate employees, resolve service issues and maintain compliance with operational procedures and government regulations.
Leading Daily Sort Operations
The Operations Supervisor oversees specific day-to-day sorting activities within the station and provides direct leadership to assigned Cargo Handlers. The position helps maintain package flow by organizing work, monitoring handling practices and ensuring shipments are routed correctly through the operation.
Leadership responsibilities also include supporting the FedEx Safety Above All culture, helping employees respond to potential service failures and making timely decisions when workloads, staffing needs or operational conditions change.
Key Areas of Responsibility
This frontline supervisory role combines team leadership, package sort oversight, employee development and operational compliance. Main areas of responsibility may include the following:
Sort Operation Oversight
Coordinate assigned station sorting activities and help ensure packages move through loading, routing and recovery processes efficiently.
Employee Direction
Assign work, clarify priorities and guide Cargo Handlers through daily responsibilities according to operational requirements.
Coaching and Mentoring
Provide practical guidance, feedback and knowledge support to help employees improve performance and follow correct package handling procedures.
Service Recovery
Identify potential service failures and act quickly to support package recovery, reduce delays and maintain shipment reliability.
Safety and Compliance
Help ensure work activities, administrative processes and employee practices comply with FedEx procedures and applicable government regulations.
Workflow Improvement
Review operational processes, identify unnecessary complexity and support practical improvements without reducing service quality.
Education and Leadership Experience
Applicants must have a college degree and either two years of FedEx sort operations or senior-level hourly experience, or two years of supervisory experience in a related industry. The EXCEL Leadership Development Stream is listed as a preferred qualification.
A valid driver’s licence and a good driving record are also required. Candidates should be prepared to complete all basic and recurring training, including maintaining dangerous goods certification where applicable.
Skills That May Help Candidates Succeed
Success in this position depends on clear leadership, practical decision-making and the ability to manage people and priorities in a time-sensitive operational environment.
The ability to guide, motivate and empower employees can help maintain engagement and consistent performance across the sort operation.
Organizing urgent tasks and assigning responsibilities effectively helps the station respond to changing shipment volumes and deadlines.
Addressing workplace concerns calmly and fairly can support stronger employee relationships and more reliable daily operations.
Providing concise instructions and listening with empathy helps employees understand expectations and respond effectively to operational issues.
Reviewing performance, workflow and service problems helps supervisors identify causes and implement appropriate corrective action.
Physical and Operational Expectations
Although this is a supervisory position, applicants must be able to lift packages weighing up to 70 pounds and manoeuvre shipments weighing up to 150 pounds with appropriate equipment. The role may require active involvement within the station during periods of high workload or operational disruption.
Candidates must be comfortable working varying shifts according to business needs and maintaining required annual accreditations. Strong organizational, planning and administrative skills are important when coordinating employees, documenting processes and supporting compliance.
How to Apply
Candidates should review the complete FedEx posting and confirm that they meet the education, supervisory experience, licensing, physical and training requirements. Applicants should also be prepared to demonstrate leadership, communication and problem-solving abilities during the selection process.
Applications must be submitted through the official FedEx careers website before July 17, 2026, at 3:00 p.m. local time. Joblyz independently publishes employment information and does not collect applications or participate in FedEx’s recruitment decisions.