Restaurant Manager – Tim Hortons, Calgary, AB
Location: Calgary, AB | Company: Tim Hortons
Tim Hortons is hiring a full-time Restaurant Manager for its location at 640 5th Avenue Southwest in Calgary, Alberta. This leadership position involves managing daily restaurant operations, supporting team performance and maintaining high standards of guest service, product quality and cleanliness.
The Restaurant Manager works closely with the restaurant owner while guiding a diverse team in a busy quick-service environment. The role combines people management, training, inventory control, operational planning and hands-on support during restaurant shifts.
Leading Daily Restaurant Operations
The Restaurant Manager is responsible for helping each shift run effectively and ensuring employees have the tools, direction and support required to perform their duties. This includes monitoring service, responding to operational needs and maintaining clear communication across the team.
As a visible leader in the restaurant, the manager is expected to model professional behaviour and encourage employees to provide consistent service to every guest. Strong leadership is also important for maintaining product preparation, equipment use and cleanliness standards throughout daily operations.
Key Areas of Responsibility
This management opportunity includes responsibilities related to team leadership, restaurant standards, staffing and inventory. Daily priorities may change according to guest demand and the operational needs of the Calgary location.
Shift Management
Coordinate restaurant shifts and ensure employees have the equipment, information and resources needed to complete their work successfully.
Team Recruitment
Support the recruitment of employees who can contribute positively to guest service and daily restaurant operations.
Training and Coaching
Train team members, provide constructive guidance and help employees understand the standards expected in their assigned positions.
Operational Standards
Ensure products are prepared according to Tim Hortons guidelines and that equipment is used in line with established operating procedures.
Team Communication
Promote a respectful workplace by communicating openly, listening to employees and addressing team concerns with professionalism and understanding.
Inventory and Ordering
Monitor restaurant inventory and coordinate ordering so the team has the products and supplies required for ongoing service.
Managing and Developing the Restaurant Team
A major part of this position involves building positive working relationships with employees from different backgrounds and experience levels. The Restaurant Manager helps create structure, explains expectations and supports team members as they develop their restaurant skills.
Effective coaching should reinforce guest service, product quality and cleanliness while also helping employees understand how their individual responsibilities contribute to the restaurant’s overall performance. The manager must balance accountability with respectful and constructive leadership.
Skills That May Help Candidates Succeed
The official posting highlights leadership and quick-service restaurant knowledge as important parts of the role. Candidates who can combine operational awareness with strong people-management skills may be well suited to this opportunity.
The ability to set a positive example, motivate employees and provide direction can help maintain reliable performance across the restaurant team.
Managers should be comfortable explaining procedures, giving feedback and helping team members improve their skills and confidence.
Managing staffing, inventory, service priorities and restaurant standards requires careful planning and attention to daily details.
Clear and respectful communication is essential when assigning tasks, resolving concerns and coordinating with employees and the restaurant owner.
Understanding the demands of a quick-service environment can help managers respond effectively to guest volume, product preparation and shift requirements.
Work Environment and Growth Potential
This full-time position is based in a fast-paced restaurant environment where managers must remain visible, organized and responsive throughout the day. The role may involve moving between leadership duties and direct operational support according to the needs of the shift.
The official posting mentions a scholarship program and potential opportunities to grow. Eligibility and availability may depend on the independently owned franchise restaurant, applicable policies and the employee’s circumstances.
How to Apply
Candidates interested in this Restaurant Manager position can review the complete job posting and submit an application through the official Tim Hortons recruitment page hosted by HigherMe.
Most Tim Hortons restaurants are independently owned and operated by franchisees. Hiring decisions for this Calgary location will therefore be made by the restaurant’s franchise operator, and accommodations may be available upon request.