Operations Supervisor – FedEx, Dartmouth, NS
Location: Dartmouth, NS | Company: FeDex
FedEx is hiring a full-time Operations Supervisor in Dartmouth, Nova Scotia, to lead daily sort operations, supervise Cargo Handlers and support safe, efficient package movement throughout the station.
Based at the FedEx facility on Wilkinson Avenue, this frontline leadership position plays an important role in maintaining operational performance, developing employees and ensuring compliance with company procedures and government regulations while supporting FedEx Express’s Safety Above All culture.
Leading Daily Sort Operations
The Operations Supervisor oversees the daily station sort process and helps ensure that packages move safely and efficiently through the facility. The position involves coordinating operational priorities, monitoring package flow and responding quickly to potential service issues before they affect customer deliveries.
In addition to supervising daily activities, the role focuses on developing employees through coaching, mentoring and continuous performance support. Working closely with Cargo Handlers and station leadership, the supervisor helps maintain productivity while promoting safe workplace practices and consistent operational standards.
Key Areas of Responsibility
This leadership role combines operational supervision, employee development and performance management within a fast-moving package handling environment.
Sort Operations
Supervise daily station sort activities to support accurate package routing and reliable shipment movement.
Team Leadership
Lead, coach and mentor Cargo Handlers while promoting safe work practices and operational consistency.
Performance Management
Monitor employee performance, provide feedback and support ongoing development through coaching and training.
Operational Compliance
Help ensure administrative processes follow FedEx policies, workplace procedures and applicable government regulations.
Service Recovery
Identify potential service disruptions and coordinate practical solutions to maintain customer service standards.
Workforce Coordination
Assign priorities, delegate responsibilities and help maintain productivity throughout daily operations.
Qualifications and Leadership Experience
Applicants must have a college degree together with either two years of FedEx sort operations experience in a senior hourly role or two years of supervisory experience within a related industry. A valid driver’s licence and a good driving record are also required.
The successful candidate must complete all required training, including Dangerous Goods (DG) certification where applicable, and be capable of lifting packages weighing up to 70 pounds while manoeuvring packages up to 150 pounds with appropriate equipment. Participation in the EXCEL Leadership Development Stream is considered an asset.
Skills That May Help Candidates Succeed
This position requires confident leadership, sound operational judgement and the ability to guide employees in a fast-paced transportation environment where safety and service remain top priorities.
Inspiring employees, motivating teams and creating a shared vision support consistent operational performance.
Providing guidance and acting as a knowledge resource helps strengthen employee performance and professional development.
Strong planning skills help supervisors prioritize workloads, allocate resources and meet operational deadlines.
Clear, respectful communication supports teamwork, conflict resolution and effective operational coordination.
Identifying service issues quickly and implementing practical solutions helps maintain operational quality and customer satisfaction.
Work Environment and Schedule
This is a full-time frontline leadership position supporting morning operations at the Dartmouth station (YHZA). Supervisors work within an active package handling environment where operational priorities can change throughout the day according to shipment volumes and service requirements.
The selected candidate must maintain all required certifications, complete recurring operational training and demonstrate flexibility when responding to changing business needs. The position also involves regular interaction with employees across multiple operational functions.
How to Apply
Interested candidates should review the complete job posting on the official FedEx careers website before applying. The official listing contains the latest information regarding qualifications, leadership expectations, recruitment timelines and operational requirements.
The position was posted on July 22, 2026, and applications are scheduled to close on July 29, 2026, at 3:00 p.m. local time. Candidates should submit their application before the official deadline.