Food Counter Supervisor – Tim Hortons, Lethbridge, AB
Location: Lethbridge, AB | Company: Tim Hortons
Tim Hortons is hiring a full-time Food Counter Supervisor for its restaurant at 425 13 Street North in Lethbridge, Alberta. This operational leadership role involves supervising team members during shifts and helping maintain standards for people, products, cleanliness and guest service.
The position is hands-on and focused on supporting the restaurant team during daily operations. Supervisors are expected to lead by example, help maintain a safe and organized environment and contribute to a positive experience for both guests and employees.
About This Supervisor Position
The Food Counter Supervisor helps coordinate team member activities during scheduled shifts. The role involves monitoring restaurant standards, supporting customer service and helping employees remain focused on operational priorities.
This opportunity may suit candidates with a strong work ethic, an interest in team leadership and a commitment to guest satisfaction. Previous fast-food or quick-service experience can be an advantage.
Key Areas of Responsibility
Food Counter Supervisors help maintain smooth restaurant operations by guiding team members, supporting guest service and reinforcing expected workplace standards.
Shift Supervision
Support team members throughout the shift and help ensure assigned responsibilities are completed effectively.
Guest Experience
Encourage friendly and attentive service while helping the restaurant deliver a positive experience for customers.
Team Support
Work closely with employees and contribute to a cooperative, respectful and productive restaurant environment.
Product Standards
Help reinforce established expectations for food products and restaurant operations during the shift.
Cleanliness Standards
Support an organized and clean restaurant environment for guests and employees.
Operational Leadership
Lead by example and help the team remain focused on service and restaurant priorities during busy periods.
Working at the Lethbridge Restaurant
This opportunity is based at 425 13 Street North in Lethbridge. Supervisors work directly with team members in an active quick-service restaurant setting where guest service, food preparation, cleanliness and teamwork must remain coordinated.
The employer highlights comprehensive training, incentive and recognition programs, the Team Tim Hortons Scholarship Program, advancement opportunities, community involvement and health benefits. Eligibility and participation details may depend on employment status and the policies of the independently operated restaurant.
Skills That May Help Candidates Succeed
The posting emphasizes guest service, teamwork and a strong work ethic. Several additional qualities may help candidates perform effectively in this supervisory position.
A customer service background is preferred and can help supervisors support positive guest interactions.
The ability to guide and support coworkers can help maintain consistent performance throughout the shift.
Clear and respectful communication supports teamwork and helps employees understand shift priorities.
Commitment and reliability can help supervisors set a positive example for the restaurant team.
Previous experience in a fast-food or quick-service environment is considered an advantage.
Requirements and Employee Programs
Applicants should be friendly and outgoing and must be able to lift up to 25 pounds. A customer service background is preferred, while previous quick-service restaurant experience is considered an asset.
The posting notes that only qualified applicants will be contacted. Most Tim Hortons restaurants are independently owned and operated by franchisees, and the applicable franchisee is responsible for reviewing applications and making hiring decisions. Accommodation is available upon request.
How to Apply
Candidates interested in the Food Counter Supervisor position can review the complete listing and submit an application through the official employer recruitment page. Applicants should accurately describe their customer service, quick-service and supervisory experience where applicable.
Joblyz is an independent employment information website and does not receive applications or participate in hiring decisions. The restaurant franchisee manages the recruitment and selection process.