Team Leader – Dollarama, Charlottetown, PE
Location: Charlottetown, PE | Company: Dollarama
Dollarama is hiring a full-time Team Leader for its store at 449 University Avenue in Charlottetown, Prince Edward Island. This retail leadership position supports daily store operations, employee coordination, merchandising and customer service.
The opportunity may suit candidates with previous retail and team management experience who are comfortable organizing priorities, supporting store associates and helping maintain a safe, efficient and customer-focused discount retail environment.
Supporting Daily Store Leadership
The Team Leader works as part of the store management team and provides operational support to the Store Manager and Assistant Store Manager. Daily work may involve assigning responsibilities, supervising associates and making sure important store routines are completed correctly.
When senior store managers are unavailable, the Team Leader may act as the Manager on Duty. This includes coordinating the sales floor, responding to customer concerns, supporting cash procedures and ensuring employees follow established safety, attendance and break requirements.
Key Areas of Responsibility
This position combines hands-on retail duties with leadership responsibilities. Team Leaders are expected to participate in store operations while providing guidance and practical support to other employees.
Team Supervision
Provide direction and support to store associates, assign daily tasks and help employees understand current operational priorities.
Merchandise Replenishment
Support shelf stocking, unpack incoming merchandise and help ensure popular products remain available and properly displayed.
Customer Service
Help maintain appropriate service standards and respond professionally to customer questions, complaints or store-related concerns.
Store Presentation
Implement visual merchandising expectations and help keep aisles, displays and product areas organized, clean and customer-ready.
Opening and Closing
Assist with store opening, closing and cash management procedures when required by the store’s operational schedule.
Inventory and Training
Participate in inventory activities and support the training and performance development of store employees.
Candidate Requirements
Dollarama is seeking applicants with at least one year of experience in the retail industry and a minimum of one year of team management experience. Candidates should be able to organize their time, manage competing priorities and communicate clearly with both employees and customers.
Open availability is required, including the ability to work daytime, evening and weekend shifts. The final work schedule will be determined according to the operational needs of the Charlottetown store.
Skills That May Help Candidates Succeed
Successful Team Leaders need a combination of practical retail knowledge, dependable leadership and the ability to remain organized in a high-volume store environment.
Experience supervising employees and providing clear instructions can help maintain productive and consistent store operations.
The ability to identify urgent tasks and organize available time is important when balancing merchandising, customer service and employee support.
Clear and respectful communication helps employees understand expectations and supports professional interactions with customers.
Team Leaders may need to address customer concerns, operational interruptions and changing priorities during a shift.
Comfort working in a busy, fast-moving retail setting can help candidates respond effectively to changing store needs.
Working at the Charlottetown Store
This opportunity is based at Dollarama’s 449 University Avenue location in Charlottetown. The store offers a broad assortment of everyday consumer goods, seasonal products and general merchandise within a value-focused retail environment.
Dollarama identifies this Team Leader opportunity as a permanent full-time position of at least 25 hours per week. Officially listed benefits include weekly pay, paid vacation, birthday leave, a retirement plan and opportunities for career growth, subject to the employer’s applicable terms and eligibility requirements.
How to Apply
Candidates can begin the application process through Dollarama’s official careers website. The application may continue through the AppyHere mobile platform used by the employer for store recruitment.
Before applying, candidates should review the official requirements, confirm their availability and ensure their employment information accurately reflects their retail and team management experience.