ScotiaMcLeod Branch Administrator – Scotiabank, Hamilton, ON
Location: Hamilton, ON | Company: Scotiabank
Scotiabank is hiring a ScotiaMcLeod Branch Administrator in Hamilton, Ontario, for an on-site wealth management position focused on branch operations, administrative efficiency, client service, staff supervision, compliance, and transactional banking support.
This opportunity is part of ScotiaMcLeod, Scotiabank’s full-service wealth management business. The successful candidate will help maintain an organized and effective branch environment while supporting advisors, clients, support employees, and operational processes.
About the Branch Administrator Position
The Branch Administrator contributes to the overall performance of the Hamilton branch by coordinating administrative activities and ensuring that daily operations are completed accurately and efficiently. The position requires a strong understanding of the securities industry, client service expectations, and the controls used within a regulated wealth management environment.
The role also includes responsibility for supervising branch support staff, coordinating schedules, supporting hiring and training, overseeing transactional functions, and helping the branch meet audit, compliance, and profitability expectations.
Key Areas of Responsibility
The position combines operational oversight, employee supervision, administrative coordination, client support, and regulatory compliance.
Branch Administration
Manage day-to-day administrative activities and help ensure that branch processes, documentation, schedules, and operational requirements remain organized.
Support Staff Supervision
Oversee the hiring, training, scheduling, supervision, development, and performance management of branch support employees.
Transactional Banking
Monitor and coordinate transactional banking functions while supporting accurate processing and effective service delivery.
Client Service
Maintain a professional and respectful service experience for both internal partners and external wealth management clients.
Compliance and Audit
Support adherence to regulatory requirements, internal controls, audit standards, and established branch procedures.
Operational Efficiency
Identify opportunities to improve administrative workflows, team coordination, service quality, and overall branch effectiveness.
Industry Experience and Registration Requirements
Applicants should have previous experience in the securities industry and understand the operational and regulatory responsibilities associated with a wealth management branch.
Scotiabank requires candidates to be approved as an Investment Representative or Registered Representative with the Canadian Investment Regulatory Organization. This registration supports the transactional, compliance, and client-service responsibilities associated with the role.
Skills That May Help Candidates Succeed
This position may suit experienced administrators who can balance employee supervision, detailed operational work, regulatory responsibilities, and high standards of client service.
Experience coordinating administrative and operational activities can help maintain consistent service and support efficient branch performance.
The ability to train, schedule, support, and evaluate employees is important when leading a branch support team.
Careful review of transactions, records, documentation, and procedures helps reduce errors and support regulatory compliance.
Strong organization and prioritization skills can help the administrator manage competing deadlines and ongoing branch requirements.
Clear verbal and written communication supports effective collaboration with employees, advisors, clients, and internal business partners.
Working with ScotiaMcLeod in Hamilton
This is an on-site opportunity based in Hamilton, Ontario. The Branch Administrator will work within a collaborative wealth management environment that brings together investment advice, financial planning, administrative support, and personalized client service.
Scotiabank lists competitive compensation, annual incentive plans, time-off entitlements, pension benefits, an employee share ownership plan, favourable employee banking rates, and access to learning through Scotia Academy as part of the opportunity.
How to Apply
Candidates should review the complete Scotiabank posting before applying to confirm that their securities industry experience, CIRO registration, administrative background, supervisory abilities, and client-service skills align with the position.
Applications must be submitted directly through Scotiabank’s official careers website. Only candidates selected to continue in the recruitment process may be contacted.