Assistant Team Leader – Dollarama, Laval, QC

Location: Laval, QC | Company: Dollarama

Dollarama is hiring an Assistant Team Leader for its store at 255 Boulevard De la Concorde Ouest in Laval, Quebec. This position supports the management team with daily retail operations, employee coordination and the smooth execution of store procedures throughout each shift.

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This opportunity may suit candidates with previous retail experience who are ready to take on greater responsibility while remaining actively involved in customer service, merchandising and the everyday operation of a busy discount retail store.

Helping Lead Daily Store Operations

The Assistant Team Leader works alongside the Store Manager and other supervisors to help organize daily store activities and support employees throughout their shifts. The position combines practical retail responsibilities with leadership duties that contribute to efficient store operations.

When required, the Assistant Team Leader may act as the Manager on Duty, helping coordinate the sales floor, ensuring operational procedures are followed and supporting a positive shopping experience for customers visiting the Laval location.

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Key Areas of Responsibility

The role includes a variety of leadership and operational responsibilities that help maintain Dollarama’s retail standards every day.

Operational Support

Assist store management with organizing daily activities and maintaining efficient store operations.

Employee Coordination

Help communicate daily priorities and support associates while tasks are being completed.

Opening and Closing

Participate in opening and closing procedures while helping ensure company standards are followed.

Merchandise Presentation

Support shelf replenishment, product displays and overall store presentation across different departments.

Customer Assistance

Provide professional customer service and help resolve routine questions while maintaining a welcoming shopping environment.

Store Standards

Help maintain clean aisles, organized merchandise and safe working conditions throughout the store.

Candidate Profile

Dollarama is looking for candidates with previous retail experience who are comfortable working in a team-oriented environment and taking on additional leadership responsibilities. Strong organizational skills and the ability to communicate effectively with colleagues are valuable qualities for this role.

Candidates should be adaptable, dependable and prepared to support changing operational priorities throughout the workday while maintaining high customer service standards.

Skills That May Help Candidates Succeed

Success in this position comes from combining practical retail knowledge with strong teamwork and leadership abilities.

Leadership

Helping guide colleagues and providing clear direction supports productive daily store operations.

Organization

Planning work efficiently helps balance customer service, merchandising and operational priorities.

Communication

Clear communication encourages effective teamwork and helps maintain consistent service standards.

Adaptability

Retail priorities can change throughout the day, making flexibility an important strength for this role.

Customer Focus

A helpful attitude contributes to a positive shopping experience and supports Dollarama’s customer service expectations.

Working at Dollarama in Laval

This opportunity is based at Dollarama’s 255 Boulevard De la Concorde Ouest location in Laval. The store offers a wide selection of everyday consumer products, seasonal merchandise and household essentials within one of Canada’s largest discount retail networks.

Assistant Team Leaders remain actively involved in daily store activities while supporting management, helping associates and contributing to efficient operations that allow customers to enjoy a clean, organized and well-stocked shopping environment.

How to Apply

Candidates interested in this Assistant Team Leader position can submit an application through Dollarama’s official careers page for the Laval location.

Before applying, applicants should review the official job information and ensure their application accurately highlights any relevant retail, customer service and leadership experience.

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