Shift Supervisor – Tim Hortons, Ottawa, ON

Tim Hortons is seeking a motivated and experienced Shift Supervisor to join their team in Ottawa, Ontario. This leadership role is ideal for individuals who excel in managing operations, motivating team members, and delivering excellent customer service.

As a Shift Supervisor, you will oversee the day-to-day operations during your shift, ensure quality service, and maintain a welcoming and efficient environment for guests and staff. Your strong leadership skills will contribute to the overall success of the team and the store.

About the Job

In your role as a Shift Supervisor at Tim Hortons, you will manage tasks such as delegating duties, ensuring customer satisfaction, and maintaining operational standards. You will be responsible for opening or closing the store, managing cash, and handling any guest or team concerns during your shift. Your ability to stay organized and lead by example will drive the team to achieve their goals.

Additionally, you will support team members by providing guidance, resolving issues, and fostering a collaborative environment. By ensuring adherence to Tim Hortons’ policies and procedures, you will maintain the store’s reputation for quality and efficiency while creating a positive experience for both guests and employees.

Key Responsibilities for the Shift Supervisor

Your duties will include:

• Leading and supervising the team to meet operational goals.
• Managing opening and closing duties, including cash handling.
• Ensuring excellent customer service and resolving guest concerns.
• Maintaining cleanliness, organization, and adherence to safety protocols.
• Training and supporting team members to improve performance and efficiency.

Minimum Qualifications for the Shift Supervisor

To be successful in this role, you should have:

• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Previous experience in a supervisory role is preferred.
• Ability to multitask and work effectively in a fast-paced environment.

Preferred Qualifications for the Shift Supervisor

Ideal candidates will also have:

• Experience in food service or quick-service restaurants.
• Knowledge of inventory management and scheduling.
• Proven ability to motivate and lead a team to achieve goals.

Benefits of Working at Tim Hortons

Working at Walmart offers numerous benefits, including:

• Being part of a globally recognized and beloved Canadian brand.
• Opportunities for career growth and leadership development.
• A supportive and inclusive workplace culture.
• Competitive wages and employee perks.

How to Apply for the Shift Supervisor

If you have strong leadership skills and a passion for delivering excellent customer experiences, apply today for the Shift Supervisor position at our Ottawa, ON location.

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