Restaurant Manager – Tim Hortons, Ottawa, ON
Location: Ottawa, ON | Company: Tim Hortons
Tim Hortons is seeking an experienced and enthusiastic Restaurant Manager to lead our team at our Ottawa, Ontario location. This full-time position is ideal for individuals with strong leadership skills, a passion for delivering exceptional guest experiences, and a commitment to maintaining operational excellence.
As a Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, including team management, guest satisfaction, financial performance, and compliance with company standards.
About the Job
As a Restaurant Manager, you will be responsible for overseeing all aspects of restaurant operations, including team management, guest satisfaction, financial performance, and compliance with company standards.
In this position, you will manage labor and inventory, coach staff members, and be accountable for meeting financial and operational goals. Your ability to lead, motivate, and organize will directly impact both customer satisfaction and store performance.
Key Responsibilities for the Restaurant Manager
As a Restaurant Manager, you’ll lead a team with a hands-on approach, focusing on consistency, guest satisfaction, and operational control.
- Recruit, train, and mentor team members, encouraging growth and maintaining a positive work environment.
- Manage daily operations, including scheduling, inventory control, and overall team coordination.
- Ensure compliance with food safety, cleanliness, and health regulations, maintaining a safe environment at all times.
- Control labor and food costs, monitor sales reports, and implement strategies to improve profitability.
- Provide excellent guest service, respond to feedback, and address concerns with professionalism.
- Uphold all Tim Hortons standards, ensuring product consistency, store cleanliness, and smooth team communication.
Minimum Qualifications for the Restaurant Manager
To be considered for this role, candidates must meet the following basic qualifications.
- At least 2 years of management experience in food service or retail.
- Strong leadership and problem-solving skills.
- Excellent verbal and written communication abilities.
- Availability to work a flexible schedule, including weekends and holidays.
- Proficiency in budgeting, inventory, and team development.
Preferred Qualifications for the Restaurant Manager
These additional qualifications will help candidates stand out and thrive in the role.
- Familiarity with Tim Hortons systems and brand standards.
- Post-secondary education in business or hospitality management.
- Hands-on experience with staff scheduling and labor control.
- Strong decision-making skills under pressure.
Benefits of Working at Tim Hortons
We offer a range of benefits to support your success, well-being, and growth within the organization.
- Competitive base salary and performance-based bonuses.
- Comprehensive health and dental insurance.
- Opportunities for internal advancement and training.
- Employee discounts on all menu items.
- A supportive, diverse, and team-oriented work culture.
How to Apply for the Restaurant Manager
If you have strong leadership skills and a passion for delivering excellent customer experiences, apply today for the Restaurant Manager position at our Ottawa, ON location.
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