Program Relations Manager – Cencora, Edmonton, AB

Location: Edmonton, AB | Company: Cencora

Cencora is hiring a Program Relations Manager in Edmonton, Alberta. This full-time role supports pharmacy and clinical operations by managing client relationships, coordinating healthcare programs, and ensuring high-quality service delivery across patient support initiatives.

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ABOUT THE JOB

The Program Relations Manager position is responsible for overseeing healthcare program operations, supporting strategic client relationships, and collaborating with internal and external stakeholders. The role focuses on program performance, patient support coordination, operational efficiency, and maintaining strong communication with healthcare providers and partners.

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KEY RESPONSIBILITIES

  • Manage relationships with healthcare clients, providers, and program stakeholders.
  • Coordinate program activities and support operational performance objectives.
  • Monitor program metrics, reporting, and service quality standards.
  • Collaborate with cross-functional teams to improve workflows and patient support services.
  • Support onboarding, training, and communication initiatives related to healthcare programs.
  • Assist with issue resolution, escalations, and client service management.
  • Ensure compliance with healthcare regulations, company procedures, and privacy standards.
  • Participate in meetings, planning sessions, and continuous improvement initiatives.

WHY WORK HERE?

Working at Cencora may include competitive compensation, career development opportunities, healthcare and wellness programs, collaborative work environments, paid training, and additional employee benefits depending on eligibility.

HOW TO APPLY FOR THIS POSITION

Applications can be submitted directly through the official Cencora careers website.

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