Assistant Team Leader – Dollarama, Gatineau, QC
Location: Gatineau, QC | Company: Dollarama
Dollarama is hiring an Assistant Team Leader in Gatineau, Quebec, with both full-time and part-time opportunities available. This retail leadership position combines employee support, store operations, customer service, merchandise handling and Manager on Duty responsibilities.
The opportunity is intended for candidates with approximately one year of relevant retail experience and around one year in a supervisory role. Dollarama lists a starting rate of $17.80 and is looking for applicants with flexible availability, strong communication skills and the ability to manage several priorities in a high-volume retail setting.
Supporting Store Operations and Staff
The Assistant Team Leader works closely with the management team to help coordinate daily store activities and provide support to employees throughout each shift. The position remains hands-on, with duties that include handling incoming shipments, replenishing shelves and maintaining merchandise presentation standards.
The role also involves Manager on Duty responsibilities when required. This includes helping ensure employee breaks are taken, attendance information is entered and operational procedures continue to be followed while management priorities are being completed.
Key Areas of Responsibility
The Assistant Team Leader contributes to several parts of the daily retail operation while helping management maintain consistent customer service, safety and store presentation standards.
Store and Staff Support
Assist the management team with coordinating store operations and supporting employees throughout scheduled shifts.
Shipment Handling
Box and unbox daily shipments and help prepare incoming merchandise for stocking and presentation.
Shelf Replenishment
Stock daily products on shelves while following established merchandise presentation standards.
Customer Service
Provide helpful service and assist with resolving customer concerns that arise during store operations.
Manager on Duty Tasks
Help ensure employee breaks are completed, attendance is entered and daily operational expectations are followed.
Cash and Store Procedures
Support cash management and perform store opening and closing responsibilities when required.
Experience and Availability Requirements
Dollarama is looking for applicants with approximately one year of relevant experience in the retail industry and approximately one year in a supervisory role. Candidates should demonstrate leadership and teamwork skills together with strong communication and interpersonal abilities.
Flexible availability is required for day, evening and weekend shifts. Applicants should also be able to organize their time efficiently, manage competing priorities and multitask effectively in a dynamic, fast-paced and high-volume retail environment.
Skills That May Help Candidates Succeed
This position requires a balance of practical retail knowledge, supervisory ability and customer service skills to support both employees and daily store operations.
The ability to guide employees while working collaboratively helps maintain productive and consistent store operations.
Strong interpersonal skills help candidates communicate clearly with managers, employees and customers throughout the workday.
Organizing available time efficiently helps balance customer service, merchandise, staff support and operational responsibilities.
The ability to move between several responsibilities is important in a fast-paced and high-volume retail environment.
A service-oriented approach helps maintain positive interactions and supports the prompt resolution of customer concerns.
Benefits and Working at Dollarama
Dollarama lists weekly pay, paid vacation, Birthday Leave, a retirement plan and opportunities for career growth among the benefits associated with this Assistant Team Leader opportunity. Candidates should confirm eligibility requirements and specific benefit terms directly with the employer.
Both full-time and part-time roles are available in Gatineau. The position provides experience across employee support, merchandising, customer service, cash management, opening and closing routines and employee training while working within Dollarama’s discount retail environment.
How to Apply
Candidates interested in this Assistant Team Leader opportunity can begin the application process through Dollarama’s official careers page for store ID 462.
Applicants should ensure their application reflects their retail and supervisory experience, flexible availability, leadership abilities, communication skills and capacity to manage several priorities in a busy store environment.