Assistant Manager – Tim Hortons, Toronto, ON

Tim Hortons is seeking an Assistant Manager to join our leadership team at our Toronto, Ontario location. This full-time position is ideal for individuals with strong leadership skills and a passion for delivering exceptional guest experiences in a fast-paced environment.

As an Assistant Manager, you will be responsible for supporting the Restaurant Manager in all aspects of restaurant operations, including team leadership, guest satisfaction, and operational excellence.

About the Job

In this role, you will assist in managing the daily operations of the restaurant to ensure Tim Hortons’ standards are met and exceeded. Your focus will be on team development, maintaining product quality, and ensuring a clean and welcoming environment for our guests.

You will also play a key role in driving sales growth and profitability while upholding our commitment to community and customer service.

Key Responsibilities for the Assistant Manager

Your responsibilities will encompass various aspects of restaurant management, focusing on team leadership, operational efficiency, and guest satisfaction.

• Assist in recruiting, training, and developing team members, fostering a positive and productive work environment.
• Support the Restaurant Manager in achieving sales targets and controlling costs, including labor and inventory management.
• Ensure compliance with all health and safety regulations, maintaining a safe environment for both guests and team members.
• Handle guest concerns and feedback professionally, striving to enhance the overall guest experience.
• Oversee inventory levels and order supplies as needed, ensuring product availability and freshness.
• Maintain high standards of cleanliness and organization throughout the restaurant.
• Lead by example, demonstrating a strong work ethic and commitment to Tim Hortons’ values.

Minimum Qualifications for the Assistant Manager

The ideal candidate will possess the following qualifications to effectively fulfill the role and contribute to the restaurant’s success.

• Previous supervisory or management experience in the food service industry.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a team.
• Excellent communication skills, both verbal and written.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic understanding of financial management, including budgeting and cost control.

Preferred Qualifications for the Assistant Manager

While not required, the following qualifications will enhance your ability to succeed in this role.

• Experience with Tim Hortons’ operations and procedures.
• Certification in food safety and handling.
• Proficiency in using point-of-sale systems and other restaurant management software.

Benefits of Working at Tim Hortons

Tim Hortons offers a comprehensive benefits package designed to support your professional growth and personal well-being.

• Competitive salary and performance-based bonuses.
• Health and dental benefits for you and your family.
• Opportunities for career advancement within the company.
• Employee discounts on Tim Hortons products.
• Supportive and inclusive work environment.

How to Apply for the Assistant Manager

If you are passionate about baking and enjoy creating high-quality products for customers, apply today for the Assistant Manager position at our Toronto, ON location.

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