Food Service Supervisor – Tim Hortons, Edmonton, AB
Location: Edmonton, AB | Company: Tim Hortons
Tim Hortons is hiring a full-time Food Service Supervisor for its restaurant at Unit 240, 10111 104 Avenue in Edmonton, Alberta. This leadership position involves supervising team members, supporting guest service and helping the restaurant maintain consistent operating and food service standards.
The Food Service Supervisor helps lead a larger restaurant team while supporting dine-in, drive-thru, takeout and delivery service. The role requires previous supervisory experience, a strong customer service approach and the ability to guide employees during busy restaurant operations.
About This Food Service Supervisor Position
This full-time opportunity focuses on hands-on restaurant leadership. Supervisors are expected to help employees meet shift objectives, reinforce food and company standards and contribute to positive experiences across multiple customer service channels.
The employer is seeking candidates who are willing to take ownership of restaurant priorities and provide clear direction to team members. Previous Tim Hortons experience may be particularly valuable, with the posting indicating that trained applicants may qualify for a premium rate of pay.
Key Areas of Responsibility
Food Service Supervisors support restaurant performance by combining guest service, employee leadership and operational coordination throughout each scheduled shift.
Team Leadership
Lead restaurant employees during assigned shifts and help the team work toward established service and operational objectives.
Guest Service
Support positive dine-in, drive-thru, takeout and delivery experiences by maintaining strong customer service standards.
Shift Objectives
Help organize team activities and keep employees focused on completing the priorities established for each shift.
Food Standards
Guide employees in following food preparation expectations and applicable restaurant policies.
Guest Concerns
Respond to customer complaints professionally and help resolve issues that arise during restaurant service.
Operational Support
Demonstrate urgency and ownership while helping the team respond to changing restaurant needs and service demand.
Working at the Edmonton Restaurant
This opportunity is based at Unit 240, 10111 104 Avenue in Edmonton. The restaurant serves guests through dine-in, drive-thru, takeout and delivery channels, requiring supervisors to coordinate employees and maintain service standards across several areas of operation.
The official posting lists competitive wages, training and experience, optional benefits, team-based performance incentives, scholarship opportunities, team events and celebrations. Eligibility and specific terms may depend on the policies of the independently operated restaurant.
Skills That May Help Candidates Succeed
Previous supervisory experience is required, and the employer is looking for candidates who can lead others while maintaining a strong focus on guest service and restaurant performance.
The ability and willingness to guide employees is central to maintaining organized and effective shift operations.
A guest-focused approach helps supervisors support positive experiences and address customer concerns appropriately.
Clear direction helps team members understand food standards, company policies and shift priorities.
Taking responsibility for restaurant priorities helps supervisors respond effectively when issues or service demands change.
Working effectively with employees helps create a coordinated environment and supports restaurant performance.
Requirements and Employee Support
Applicants are expected to have previous supervisory experience. Previous Tim Hortons experience is also valued, and the employer states that trained applicants may receive a premium rate of pay.
The posting also states that the employer is willing to provide support for individuals looking to secure permanent residency. Candidates who may require immigration-related support should confirm the exact type of assistance, eligibility requirements and available process directly with the employer before relying on this statement.
How to Apply
Candidates interested in the Food Service Supervisor position can review the complete listing and submit an application through the official employer recruitment page. Applicants should clearly outline their previous supervisory experience and any relevant Tim Hortons or restaurant background.
Joblyz is an independent employment information website and does not receive applications or participate in hiring decisions. Most Tim Hortons restaurants are independently owned and operated by franchisees, and the applicable restaurant employer manages the recruitment process.