Commercial Auto Parts Sales Specialist – PartSource, Ottawa, ON
Location: Ottawa, ON | Company: Canadian Tire
PartSource is hiring a Commercial Auto Parts Sales Specialist in Ottawa, Ontario, for a full-time retail position focused on commercial accounts, automotive parts selection, order coordination and customer service.
This opportunity may suit candidates with strong automotive knowledge and experience helping professional customers find the correct parts for repairs and maintenance. The role combines sales, account support, inventory awareness and day-to-day coordination within a PartSource store operated under the Canadian Tire group.
About This Commercial Automotive Role
The Commercial Auto Parts Sales Specialist serves as a primary contact for commercial customers who purchase automotive parts through the Ottawa store. These customers may include repair shops, automotive technicians and other businesses that depend on accurate parts identification and reliable service.
The position requires more than processing orders. The specialist must listen carefully, understand the customer’s repair needs and locate suitable components using automotive systems, product knowledge and available cataloguing tools. Strong follow-up is also important because commercial customers often work with urgent repair schedules.
Key Areas of Responsibility
The role supports commercial sales from the initial customer request through order preparation and delivery coordination. Accuracy matters because selecting the wrong component can delay a repair and affect the customer’s business.
Commercial Customer Support
Act as a key store contact for commercial clients seeking automotive parts, availability information and order assistance.
Parts Identification
Use automotive knowledge, catalogues and product systems to locate the correct components for different vehicles and repairs.
Order Coordination
Prepare customer orders, organize products and help ensure parts are ready for pickup or commercial delivery.
Invoices and Credits
Generate commercial invoices and credits while maintaining accurate account and transaction records.
Repair Recommendations
Provide appropriate parts recommendations based on vehicle requirements, repair needs and product compatibility.
Store Safety
Follow company procedures, loss-prevention practices and personal protective equipment requirements.
Supporting Commercial Parts Customers
Commercial automotive customers generally need fast and dependable service. A repair facility may be waiting for a specific brake, suspension, exhaust or electrical component before work can continue. The specialist therefore needs to respond efficiently without sacrificing accuracy.
Strong customer relationships are central to this position. Remembering account needs, communicating clearly about availability and helping resolve order issues can encourage repeat business. Candidates should be comfortable speaking with customers by phone and working directly with people who already have substantial automotive knowledge.
Skills That May Help Candidates Succeed
The official posting emphasizes knowledge of automotive systems, computer literacy and the ability to recognize part numbers and line codes. Candidates should also bring effective sales communication and the ability to make decisions in a busy store environment.
Experience with brakes, suspension, exhaust, electrical systems and related components can support accurate parts selection.
Useful for recognizing product numbers, navigating line codes and matching components to vehicle specifications.
Important for understanding account needs, recommending suitable products and building lasting customer relationships.
Needed for processing orders, preparing invoices, managing account information and checking product availability.
Valuable when resolving parts questions, prioritizing urgent orders and making service decisions independently.
Qualifications and Work Requirements
The posting lists expert knowledge of automotive systems and familiarity with automotive equipment such as mandatory requirements. Candidates must also demonstrate customer service ability, decision-making skills and a strong interest in the automotive aftermarket industry.
A valid driver’s licence is identified as an asset, while automotive training or certification is also considered beneficial. Required protective equipment may include safety glasses, a reflective safety vest, gloves and an apron. Applicants should review the official posting to confirm all current workplace expectations.
Compensation and Benefits
The official posting provides an hourly compensation range of $19.60 to $23.00. The final rate may depend on experience, job-related knowledge, skills, store size, market conditions and other role-specific considerations.
The employer also lists comprehensive benefits and retirement programs, performance incentives, employee discounts and additional workplace perks. Eligibility and specific coverage may depend on the position and employment conditions described during the hiring process.
How to Apply
Job seekers interested in this PartSource Commercial Auto Parts Sales Specialist position should review the complete posting and apply through the official Canadian Tire careers website. Joblyz is an independent employment information platform and does not receive applications for this role.
Before applying, candidates should prepare an application that highlights their automotive parts knowledge, commercial customer service experience, computer skills, sales ability and familiarity with aftermarket vehicle components.