Assistant Team Leader – Dollarama, Toronto, ON

Dollarama is hiring motivated and dependable Assistant Team Leaders to support store operations in Toronto, Ontario. This full-time position is ideal for individuals who are passionate about retail, skilled in leadership, and eager to support a high-performing store team.

As an Assistant Team Leader, you will be essential to daily operations, helping ensure store standards are met while providing excellent customer service and supporting store associates.

About the Job

This role is a stepping stone into management and includes supervising associates, coordinating store tasks, and maintaining merchandising and operational standards. You’ll work closely with the store management team and be empowered to make decisions that impact store success.

Each day brings new challenges, from supporting team efficiency to solving customer concerns—all within a dynamic retail setting where your leadership makes a real difference.

Key Responsibilities for the Assistant Team Leader

In this role, your daily focus will be on supporting smooth store operations and upholding service standards through leadership and example:

• Assisting the Store Manager and Team Leader with daily operations and team oversight.
• Supervising store associates, helping assign tasks and guide performance.
• Managing merchandise flow, including unpacking, stocking, and presentation.
• Providing exceptional customer service, resolving escalated issues as needed.
• Participating in store opening and closing tasks, including cash handling.
• Maintaining store cleanliness, safety, and compliance with Dollarama procedures.
• Helping train new associates, fostering a productive and supportive work environment.

Minimum Qualifications for the Assistant Team Leader

Applicants must meet the following to be considered for this position:

• At least 1 year of retail experience.
• Previous experience in a supervisory or team lead role.
• Excellent organizational and leadership skills.
• Flexible availability, including evenings and weekends.
• Ability to work in a fast-paced, high-volume environment.
• Strong communication and interpersonal abilities.

Preferred Qualifications for the Assistant Team Leader

While not required, candidates with the following are preferred:

• Experience with inventory systems or merchandising tools.
• Proficiency in both English and French is considered a strong asset.
• Familiarity with POS systems and store operations software.

Benefits of Working at Dollarama

Dollarama provides a supportive work environment and meaningful perks, including:

• Competitive hourly wage, with opportunities for advancement.
• Weekly pay, keeping your income consistent and timely.
• Retirement savings program.
• Paid vacation and birthday leave.
• Clear growth pathways, with a strong culture of internal promotion.

How to Apply for the Assistant Team Leader

If you have strong leadership skills and a passion for delivering excellent customer experiences, apply today for the Assistant Team Leader position at our Toronto, ON location.

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