Team Leader – Dollarama, Montreal, QC

Dollarama, a leading Canadian retailer, is seeking dedicated and experienced individuals to join our team as Team Leaders in Montreal, Quebec. As a Team Leader, you will play a vital role in supporting the Store Manager and Assistant Store Manager in overseeing the daily operations of the store, ensuring a consistent and positive shopping experience for our customers.​

In this position, you will be responsible for supervising, training, and motivating store associates, managing operational tasks, and ensuring compliance with company policies. Dollarama offers a dynamic work environment with opportunities for career growth and development.​

About the Job

As a Team Leader at Dollarama, you will be instrumental in ensuring the smooth operation of the store. Your responsibilities will include overseeing daily retail store operations, assigning tasks to be completed, ensuring that store opening and closing procedures are followed, and that employees work safely. In the absence of the Store Manager and/or Assistant Store Manager, the Team Leader acts as the Manager on Duty (MOD). You will also participate in inventory processes and new employee training.​

This role is ideal for individuals who thrive in a fast-paced environment and are eager to contribute to a team-oriented workplace. Whether you’re seeking a full-time or part-time position, Dollarama provides flexible scheduling to accommodate your availability.​

Key Responsibilities for the Team Leader

As a Team Leader, your tasks will encompass various aspects of store operations, focusing on customer satisfaction and efficient workflow.​

• Supervision: Oversee daily retail store operations, ensuring tasks are completed efficiently and effectively.
• Leadership: Assign tasks to store associates, ensuring that store opening and closing procedures are followed, and that employees work safely.
• Training: Participate in the training of new employees, providing guidance and support to ensure they understand company policies and procedures.
• Inventory Management: Participate in inventory processes, ensuring accurate stock levels and proper product placement.
• Customer Service: Provide exceptional customer service, addressing customer inquiries and resolving issues promptly.​

Minimum Qualifications for the Team Leader

To be considered for this position, candidates must meet the following requirements:​

• Experience: Minimum of one (1) year experience in the retail industry.
• Ambition: Desire to progress within the company.
• Availability: Flexible work schedule to meet store operational needs.
• Organizational Skills: Proven ability to efficiently organize time and manage priorities.
• Leadership: Demonstrate good leadership and communication skills.
• Adaptability: Ability to work in a dynamic and fast-paced environment.​

Preferred Qualifications for the Team Leader

While not mandatory, the following qualifications are considered assets:​

• Supervisory Experience: Previous experience in a supervisory role within the retail industry.
• Multilingualism: Proficiency in both English and French is advantageous.
• Problem-Solving Skills: Ability to address and resolve issues effectively.
• Team Collaboration: Strong interpersonal skills to foster a collaborative team environment.​

Benefits of Working at Dollarama

Dollarama offers a range of benefits to support the well-being and professional growth of our employees:​

• Weekly Pay: Receive regular and reliable compensation.
• Paid Vacation and Birthday Leave: Enjoy paid time off for vacations and your birthday.
• Retirement Plan: Access to a retirement savings plan to support your future.
• Career Advancement: Opportunities for internal promotion and professional development.
• Flexible Scheduling: Work schedules tailored to accommodate your availability.​

How to Apply for the Team Leader

If you have strong leadership skills and a passion for delivering excellent customer experiences, apply today for the Team Leader position at our Montreal, QC location.

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