Store Manager – Dollarama, Toronto, ON

Dollarama is seeking experienced and dynamic Store Managers to lead our team in Toronto, Ontario. This full-time permanent position is ideal for individuals who have a passion for retail operations, possess strong leadership skills, and are committed to providing exceptional customer service.

As a Store Manager, you will play a crucial role in overseeing store operations, managing staff, and ensuring the smooth functioning of the store.

About the Job

In this role, you will be responsible for various tasks within the store, including managing daily operations, ensuring compliance with company policies, and maintaining store standards. You will work closely with the management team to ensure that the store operates efficiently and that customers receive prompt and courteous service.

Your day-to-day activities will involve leading by example, addressing customer inquiries, and ensuring compliance with company policies, requiring strong organizational and interpersonal skills. You will also be trained to follow all safety protocols to maintain a secure working environment.

Key Responsibilities for the Store Manager

As a Store Manager, you will be entrusted with tasks that are vital to the smooth operation of the store. Your responsibilities will include:

• Managing and overseeing the store operation, including day-to-day operations, merchandising activities, recruitment and training of new employees, scheduling, and inventory management.
• Ensuring that the standards of the store are in line with company guidelines and best practices.
• Providing quality customer service, assisting customers with inquiries and purchases.
• Maintaining a clean and organized store environment, adhering to safety guidelines at all times.
• Participating in inventory counts and ensuring accurate stock levels.

Minimum Qualifications for the Store Manager

To be successful in this role, candidates should meet the following qualifications:

• Minimum of two (2) years of experience in the retail industry.
• Minimum of one (1) year of experience in a team management position.
• Ability to efficiently organize time and manage priorities.
• Good leadership and communication skills.
• Ability to work in a dynamic and fast-paced environment.
• Work schedule to be determined based on store operational needs.

Preferred Qualifications for the Store Manager

While not required, the following qualifications are advantageous:

• Experience with inventory management systems.
• Familiarity with point-of-sale systems and cash handling procedures.
• Bilingualism, particularly in English and French, is considered an asset.

Benefits of Working at Dollarama

Dollarama offers a comprehensive benefits package designed to support your well-being and professional growth:

• Competitive hourly wage, with opportunities for wage increases based on performance.
• Weekly pay, providing timely compensation for your work.
• Paid vacation and birthday leave, recognizing your need for rest and celebration.
• Retirement plan, helping you plan for your future.
• Opportunities for career growth, with a focus on internal promotion and development.

How to Apply for the Store Manager

If you have strong leadership skills and a passion for delivering excellent customer experiences, apply today for the Store Manager position at our Toronto, ON location.

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