Omni Customer Fulfillment Associate – Walmart, Dieppe, NB

Location: Dieppe, NB | Company: Walmart Store

Walmart is seeking a detail-oriented Omni Customer Fulfillment Associate to join their team in Dieppe, New Brunswick. This role is perfect for individuals who are dedicated to providing exceptional service in managing and fulfilling online customer orders.

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As an Omni Customer Fulfillment Associate, you will be instrumental in ensuring that online orders are processed and fulfilled with accuracy and efficiency. You will pick and pack orders, manage inventory, and interact with customers during pickup, ensuring a smooth and satisfactory experience.

About the Job

In your role as an Omni Customer Fulfillment Associate at Walmart, you will handle the tasks associated with online orders, from picking products in-store to packaging them for delivery or customer pickup. Your attention to detail will ensure order accuracy, contributing to customer satisfaction and loyalty. Each order you handle will directly impact Walmart’s commitment to providing convenient and hassle-free shopping for all customers.

Your responsibilities will also include maintaining an organized and efficient workflow to meet daily fulfillment targets. You will utilize both handheld electronic devices and fixed computer systems to check inventory, confirm order details, and update customer statuses. This comprehensive approach ensures a seamless integration of in-store activities with Walmart’s online retail platform.

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Key Responsibilities for the Omni Customer Fulfillment Associate

Your duties will include:

  • Picking and packing products based on online customer orders.
  • Ensuring accurate and timely fulfillment of each order.
  • Managing inventory and updating order status in the system.
  • Assisting customers during their pickup experience, resolving any issues that arise.
  • Maintaining a clean and organized fulfillment area.
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Minimum Qualifications for the Omni Customer Fulfillment Associate

To be successful in this role, you should have:

  • Strong organizational skills and attention to detail.
  • Ability to navigate computer and handheld systems that manage order information.
  • Excellent customer service skills and the ability to interact positively with customers.
  • Ability to perform physical tasks, including lifting and moving merchandise.

Preferred Qualifications for the Omni Customer Fulfillment Associate

Ideal candidates will also have:

  • Previous experience in a retail or customer service setting, particularly in online order fulfillment.
  • Knowledge of Walmart’s product offerings and inventory systems.
  • Experience in handling and resolving customer inquiries.

Benefits of Working at Walmart

Working at Walmart offers numerous benefits, including:

  • Being part of a leading global retail company.
  • Opportunities for career advancement and professional development.
  • Competitive wages and a comprehensive benefits package.
  • A supportive and inclusive team environment.

How to Apply for the Omni Customer Fulfillment Associate

If you are passionate about delivering high-quality service and enjoy the dynamics of online retail operations, apply today for the Omni Customer Fulfillment Associate position at our Dieppe, NB location.

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