Area Manager – Amazon – Cambridge, ON

Amazon Canada Fulfillment Services, ULC is currently seeking a full-time Area Manager to join our team in Cambridge, Ontario. In this role, you will be responsible for leading a team of hourly associates, ensuring the highest levels of safety, quality, attendance, and performance. You will play a key role in delivering excellent customer service by ensuring packages are delivered on time and to the correct locations.

Amazon’s operations workflow has three main components: First mile, where products are housed and ready for order; Middle mile, where orders are hauled to your area; and Last mile, when products are delivered to customers’ doors. Although workflows may vary slightly between buildings, our commitment to operational excellence and customer satisfaction remains consistent.

About the Area Manager Role at Amazon

The Area Manager role at Amazon is essential for ensuring efficient daily operations, maintaining high standards in safety, quality, attendance, and performance. As an Area Manager, you’ll lead a team of hourly associates, ensuring that customer orders are processed and delivered accurately and on time. Your leadership will directly impact the success of the fulfillment center by meeting key performance metrics and improving processes to ensure operational efficiency.

This dynamic position involves collaboration with various departments such as safety, engineering, loss prevention, and human resources, ensuring that business objectives are met. You’ll be the first point of contact for your team, fostering a positive work environment, motivating your team, and solving any challenges that arise. Additionally, this role provides excellent career growth opportunities, allowing you to develop leadership and operational skills in a fast-paced, high-impact environment while contributing to Amazon’s customer satisfaction goals.

Key Responsibilities for the Area Manager Role

As an Area Manager, your key responsibilities will include:

• Leading and supporting your team: Motivate, mentor, and engage your hourly workforce during their shifts.
• Managing operations: Ensure safety, quality, productivity, and that customer delivery commitments are met.
• Collaboration: Work with cross-functional teams, including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources, to meet business objectives.
• Physical requirements: Ability to lift up to 49 lbs, stand/walk for up to 12 hours, and work in an environment with variable temperatures and noise levels.
• Ensuring compliance: Maintain compliance with Amazon’s safety regulations and operational protocols.

Benefits of Working at Amazon

Amazon offers a competitive compensation package and a range of benefits that support both your personal and professional growth. Key benefits include:

• Competitive Salary and Bonus: Amazon provides competitive pay and performance-based bonuses.
• Health and Wellness Benefits: Full medical, dental, and vision coverage, alongside wellness programs to support your mental and physical well-being.
• Work-Life Balance: Enjoy flexible working hours, generous vacation policies, and the option for remote work.
• Career Development: Take advantage of continuous learning opportunities, mentorship programs, and leadership development training.

How to Apply for the Area Manager Role

Take the next step in your career by joining Amazon as an Area Manager in Cambridge, ON. Apply today and be part of an organization that values operational excellence and customer satisfaction.

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