Assistant Store Manager – Dollarama, Toronto, ON

Dollarama is seeking experienced and motivated Assistant Store Managers to join our management team in Toronto, Ontario. This full-time permanent position is ideal for individuals who have a passion for retail operations, possess strong leadership skills, and are committed to providing exceptional customer service.

As an Assistant Store Manager, you will play a crucial role in supporting the Store Manager, overseeing store operations, and ensuring the smooth functioning of the store.

About the Job

In this role, you will be responsible for various tasks within the store, including managing staff, ensuring compliance with company policies, and maintaining store standards. You will work closely with the Store Manager to ensure that the store operates efficiently and that customers receive prompt and courteous service.

Your day-to-day activities will involve leading by example, addressing customer inquiries, and ensuring compliance with company policies, requiring strong organizational and interpersonal skills. You will also be trained to follow all safety protocols to maintain a secure working environment.

Key Responsibilities for the Assistant Store Manager

As an Assistant Store Manager, you will be entrusted with tasks that are vital to the smooth operation of the store. Your responsibilities will include:

• Supporting the Store Manager in overseeing daily store operations.
• Managing and motivating store associates, providing guidance and support.
• Ensuring compliance with company policies and procedures.
• Maintaining store cleanliness and safety standards, adhering to safety guidelines at all times.
• Participating in inventory counts and ensuring accurate stock levels.
• Handling customer inquiries and resolving issues promptly.
• Assisting in the recruitment, training, and development of store staff.

Minimum Qualifications for the Assistant Store Manager

To be successful in this role, candidates should meet the following qualifications:

• Minimum of two (2) years of experience in the retail industry.
• Experience in team management, with strong leadership skills.
• Ability to work in a dynamic and fast-paced environment, handling multiple tasks efficiently.
• Excellent communication and interpersonal skills, capable of working effectively with diverse teams.
• Flexible availability, including evenings and weekends, based on store operational needs.

Preferred Qualifications for the Assistant Store Manager

While not required, the following qualifications are advantageous:

• Experience with inventory management systems.
• Familiarity with point-of-sale systems and cash handling procedures.
• Bilingualism, particularly in English and French, is considered an asset.

Benefits of Working at Dollarama

Dollarama offers a comprehensive benefits package designed to support your well-being and professional growth:

• Competitive hourly wage, with opportunities for wage increases based on performance.
• Weekly pay, providing timely compensation for your work.
• Paid vacation and birthday leave, recognizing your need for rest and celebration.
• Retirement plan, helping you plan for your future.
• Opportunities for career growth, with a focus on internal promotion and development.

How to Apply for the Assistant Store Manager

If you have strong leadership skills and a passion for delivering excellent customer experiences, apply today for the Assistant Store Manager position at our Toronto, ON location.

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